A product MAINSYSTEMS
DOCUMENTATION

Documenting a whistleblowing channel

Create a record that supports the investigation without collecting unnecessary data.

Good documentation proves what happened, when and why.

The Irish framework requires records of reports to be kept in a durable and retrievable form, while protecting confidentiality and respecting data-protection rules. A case history should connect receipt, communication, evidence, decisions and feedback.

  • Record receipt, acknowledgement, assignments and deadline changes.
  • Preserve messages and evidence with clear access controls.
  • Document reasons for key decisions and the final outcome.
  • Apply retention periods and deletion rules consistently.
Official source: Protected Disclosures (Amendment) Act 2022 — Irish Statute Book. General information only; it is not legal advice.

See UNOVOX in your organisation's workflow.

We will walk through the public channel, case management, deadlines, reporting and configuration.