Triage and classify
Organise by category, channel, department, status and priority.
A secure public channel for reporters. A controlled workspace for the team that investigates.
UNOVOX connects the experience of the person who reports to the daily work of the team that receives, analyses and documents each case. The organisation configures the channel; the platform keeps the information and actions in the same journey.
The form divides communication into clear steps: case description, additional information, attachments and optional identification.
The follow-up code allows returning to the process without creating an account. The organisation can communicate with the reporter and keep the dialogue linked to the case.
Unlimited users and languages, appearance, public documents, categories, channels, priorities, departments, extra fields, deadlines and case assignment are managed in the settings area.
See all featuresDefine one or more AI Agents and choose the reporting categories that become autonomously managed. All gathered information remains subject to the platform manager's final validation.
Each case gathers classification, owner, priority, messages, tasks, attachments, reminders, relations and history. The team can see what changed and prepare documentation from the recorded data.
Organise by category, channel, department, status and priority.
Link the process to the owner and track the distribution of work.
Define transition deadlines and make cases that need attention visible.
Keep actions and changes in history and generate period or case reports.
The platform provides annual and periodic reports, case dossiers and audit records. Statistics help analyse volume, statuses, priorities, categories and resolution times.
Meet the management areaOur knowledge centre separates legal information from commercial claims. Each guide indicates the official sources and the date of the last review. The content is informational and does not replace legal advice.
General criteria, public entities and covered sectors.
DEADLINESWhat the law provides after receipt of the report.
DECISIONDifferences and general framework of the two routes.
IMPLEMENTATIONPolicies and procedures that help operationalise the process.
See the public channel, case management, configuration and reports in a complete journey.