MAINSYSTEMS 
Overview and Regulatory Context
Triage organises the initial response without replacing investigation. It determines who should assess the case, what information is missing and which measures cannot wait. Intake must remain protected even before a conclusion on the report's legal classification.
Course Curriculum & Modules
The syllabus is structured into 5 sequential lessons featuring video sessions, critical control checks, and practical decision scenarios:
Distinguishing reports, complaints and other communications
classify communications by their facts and the applicable rules
Assessing scope and available information
assess whether there is enough information to begin checks
Identifying urgency and preserving material
prioritise cases by risk and the need for intervention
Managing conflicts in case allocation
identify barriers to impartiality before assigning a case
Classification and referral exercises
justify triage decisions where information is incomplete
UNOVOX designs tailored executive compliance programmes for corporations and public bodies, aligned with internal codes of conduct and verifiable audit reports.