MAINSYSTEMS 
use the appropriate advice or reporting route
1. Regulatory Concept & Core Standards
This video focuses on how to use the appropriate advice or reporting route. Follow the sequence of decisions in the example rather than simply memorising a list. Notice who is involved, what information is needed and the expected result. These points help turn the content into a practice that another person can verify. The code helps apply organisational principles in concrete situations. It does not replace Estonian law or restrict lawful reporting. Public-function cases require KVS scope assessment. The examples support clear and reasoned decisions.
Advice before deciding differs from reporting an event. A request for guidance is not an established breach. Reporting procedures must preserve statutory options, including an appropriate external route.
Apply the following rule: Section 4(4) permits direct external reporting. Under section 6, competence follows the relevant statutory supervisory or offence-procedure powers. No authority handles every subject. Public disclosure requires the separate section 12 conditions. Using a technology provider does not turn an employer channel into an official external channel.
2. Practical Implementation & Procedure
Clarify whether the need is interpretation or reporting. Use competent secure contacts and an independent route for conflicts. Avoid spreading suspicions and do not require manager permission for external reporting. Before moving on, turn this procedure into a sequence you could explain to a colleague. Identify the first check, the action that depends on its outcome and the record that allows the decision to be reconstructed. Follow the sequence on screen and identify the point where an error would change the result.
3. Case Study & Compliance Action
A worker asks for advice before accepting an invitation. In another case, they report an offer that may already have influenced a decision. Procedure follows substance. Now read the case carefully. Separate established facts from information you would still need to confirm. Do not add motives or events that have not been described. This distinction matters when choosing a response proportionate to the information available.
The exercise is as follows: Does seeking advice mean the person committed a breach? Choose an answer and write one sentence explaining it. During the pause, compare your choice with the criteria we have just considered. Also think about the material you would retain to explain the decision later.
No. Early advice can prevent wrongdoing. Assess actual events and legal duties separately.
One mistake to avoid is: punishing or shaming requests for advice.
Now apply the national rule to a second decision. An advice page is listed as the only recipient for every report. What needs verification?
Check the recipient’s powers over the particular breach and official reporting method. Advice, intake and investigation may differ. Section 4(4) permits external reporting without prior internal reporting. Public-disclosure conditions remain separate.