Overview and Regulatory Context

Configuration implements the approved procedures of the particular entity. Functional descriptions are requirements and fictional tests, not claims that every UNOVOX installation automatically provides identical capabilities.

Course Curriculum & Modules

The syllabus is structured into 5 sequential lessons featuring video sessions, critical control checks, and practical decision scenarios:

Module 1 7 minutes Video + Text

Configuring the channel and forms

request only necessary information

Module 2 7 minutes Video + Text

Creating users and setting permissions

assign access to specific duties

Module 3 7 minutes Video + Text

Organising categories and case assignment

prevent automatic allocation to an involved person

Module 4 7 minutes Video + Text

Configuring communications, alerts and deadlines

apply the correct starting event and time unit

Module 5 6 minutes Video + Text

Testing settings and reviewing access

verify changes without real case data

Corporate Training & Team Certification

UNOVOX designs tailored executive compliance programmes for corporations and public bodies, aligned with internal codes of conduct and verifiable audit reports.