Prepare before publishing

  • Identify who can use the channel and which matters it covers.
  • Define alternative routes for emergencies, complaints or specific obligations.
  • Appoint responsible persons and rules for conflicts of interest.
  • Configure access, communication, deadlines and documentation.
  • Test the anonymous and identified flows.
General framework: Directive (EU) 2019/1937 and its national transposition. The obligation and the concrete procedure must be assessed for each entity.