Module Learning Objective

distinguish the stages of an external report

1. Regulatory Concept & Core Standards

This video focuses on how to distinguish the stages of an external report. Follow the sequence of decisions in the example rather than simply memorising a list. Notice who is involved, what information is needed and the expected result. These points help turn the content into a practice that another person can verify. External reporting has its own recipients, stages and duties. RPO helps determine the appropriate route, while competent authorities act within their remit. The course distinguishes an individual report, institutional statistics and public disclosure.

Article 37 requires acknowledgement without delay and within seven days, subject to the stated exceptions. Article 41 requires feedback normally within three months of acceptance by the authority, or exceptionally within six months following the required prior notice. Forwarding to another authority has separate rules.

Apply the following rule: Internally, acknowledge within seven days of receipt and provide feedback within three months after acknowledgement, or expiry of the seven-day period if omitted; the no-contact-address exception applies. Externally, the public authority provides feedback within three months of accepting the report, or six months in justified cases after notifying the person before the initial period expires: article 41. Record the separate forwarding and acknowledgement stages; the final outcome is an additional communication.

2. Practical Implementation & Procedure

Check the dedicated address and instructions. Retain acknowledgement and the dates of each stage. Read forwarding and follow-up notices. Do not confuse submission to RPO with completion of the competent authority’s proceedings. Before moving on, turn this procedure into a sequence you could explain to a colleague. Identify the first check, the action that depends on its outcome and the record that allows the decision to be reconstructed. Follow the sequence on screen and identify the point where an error would change the result.

3. Case Study & Compliance Action

The person receives RPO acknowledgement and notice of forwarding to a competent authority. Both messages are retained to distinguish stages and the proper recipient of the next query. Now read the case carefully. Separate established facts from information you would still need to confirm. Do not add motives or events that have not been described. This distinction matters when choosing a response proportionate to the information available.

The exercise is as follows: Does acknowledgement establish that the alleged breach occurred? Choose an answer and write one sentence explaining it. During the pause, compare your choice with the criteria we have just considered. Also think about the material you would retain to explain the decision later.

No. It documents receipt in the relevant procedure. Assessment and follow-up are separate stages, and their outcome must be read according to the message.

One mistake to avoid is: treating acknowledgement as a decision that an allegation is substantiated.

Now apply the national rule to a second decision. The platform counts 90 days from opening the message in every country. Is that configuration correct?

No. In the Polish internal procedure, receipt is acknowledged within seven days. Feedback is provided within three months of acknowledgement, or expiry of seven days after submission if no acknowledgement was sent. Consider the exception where no contact address was supplied. Months are not a fixed 90 days, and opening does not replace the statutory trigger.

National Legal Framework: Ustawa z dnia 14 czerwca 2024 r. o sygnalistach, transposing Directive (EU) 2019/1937 of the European Parliament and of the Council on the protection of persons who report breaches of Union law.