Findings, communication and corrections

1. Regulatory Concept & Core Standards

This video focuses on how to communicate a permitted outcome and assign corrections. Follow the sequence of decisions in the example rather than simply memorising a list. Notice who is involved, what information is needed and the expected result. These points help turn the content into a practice that another person can verify. A complete fictional procurement case connects course skills. Follow receipt, independent assessment, examination, communication and prevention improvements. Conclusions remain within verified facts, while protection conditions need their own assessment.

The report separates established deviation, control weakness and unconfirmed allegation. Give progress and outcome information lawfully. Others’ data and confidentiality may limit detail. Correction does not replace required external action.

Apply the following rule: Section 7(2) requires acknowledgement and a preliminary recognition decision promptly and no later than seven days after receipt. Notify the decision within three days after making it. Provide progress information within two months after recognition as a whistleblower report and outcome information after examination. Private entities apply section 7 paragraphs 2,5,7 and 8; public-body exceptions must not automatically be imported.

2. Practical Implementation & Procedure

Link findings and evidence. Define communication, owner and follow-up. Meet progress timing even if work continues. Make a separate retention decision and review access. Before moving on, turn this procedure into a sequence you could explain to a colleague. Identify the first check, the action that depends on its outcome and the record that allows the decision to be reconstructed. Follow the sequence on screen and identify the point where an error would change the result.

3. Case Study & Compliance Action

An undocumented selection change prompts independent review. The reporter receives a permitted summary; the full file is not distributed to suppliers. Now read the case carefully. Separate established facts from information you would still need to confirm. Do not add motives or events that have not been described. This distinction matters when choosing a response proportionate to the information available.

The exercise is as follows: Must feedback reveal all personal data collected? Choose an answer and write one sentence explaining it. During the pause, compare your choice with the criteria we have just considered. Also think about the material you would retain to explain the decision later.

No. Fulfil the duty while respecting confidentiality. Explain results within appropriate limits.

One mistake to avoid is: equating feedback with complete file disclosure.

Now apply the national rule to a second decision. The platform counts 90 days from opening. Does this meet Latvian requirements?

No. Separately record receipt, recognition decision and notification. Acknowledgement and initial decision are due within seven days after receipt; notify the decision within three days after making it. Progress information is due within two months after recognition. Apply section 7(1)’s distinction between public and private organisations.