Categories and routing

1. Regulatory Concept & Core Standards

This video's topic is categories and routing. By the end, you should be able to use categories without replacing substantive review. We will connect the information available, the criterion guiding the decision and the action that must be recorded. Follow the case and compare your answer with the proposed response. Configuration turns procedures into real user and staff actions. Every field, permission and reminder needs a reason. Technical settings do not replace Lithuanian legal conditions or the responsible person’s assessment.

Categories help allocate work but do not determine protection or guilt. Automatic routing needs a conflict exception where the intended recipient is implicated.

Apply the following rule: Protection concerns information obtained in a work context about breaches threatening or harming the public interest. Defending purely personal interests does not constitute a report under this Act. Article 3 covers various fields, including international sanctions and restrictive measures since May 2025. Limits on disclosing particular information also apply.

2. Practical Implementation & Procedure

Explain categories and fallback routes. Test an ambiguous report. Permit reasoned reclassification while preserving the original record. Before moving on, turn this procedure into a sequence you could explain to a colleague. Identify the first check, the action that depends on its outcome and the record that allows the decision to be reconstructed. Follow the sequence on screen and identify the point where an error would change the result.

At each step, compare the information available with what is still needed for the decision. Arrange continuity when the designated worker is absent. A substitute receives only the information needed for the task, and their actions must remain verifiable.

Mark an unanswered question as a fact to verify. Identify who could confirm it and what access they actually need. A correct exercise choice alone does not show that the reasoning is understood. If the answer depends on an additional fact, state that condition explicitly.

For the workplace task, name the person who can approve the change and the person who will check that it works. Produce a concrete verifiable action, rather than only a promise to follow rules. Check effects on access rights and user information. Record questions that your organisation still needs to resolve.

3. Case Study & Compliance Action

A procurement report is routed to the procurement manager although they are named as a possible participant. An independent recipient is needed. Now read the case carefully. Separate established facts from information you would still need to confirm. Do not add motives or events that have not been described. This distinction matters when choosing a response proportionate to the information available.

The exercise is as follows: Does a category justify automatic forwarding to the manager? Choose an answer and write one sentence explaining it. During the pause, compare your choice with the criteria we have just considered. Also think about the material you would retain to explain the decision later.

No. Assess conflicts and necessity first. Change the recipient under the procedure, record why and prevent excessive disclosure.

One mistake to avoid is: treating a category as a final legal conclusion.

Now apply the national rule to a second decision. A report is considered protected solely because it mentions corruption. Which assessment is needed?

Assess the work connection, public interest, reasonable belief in the information’s truth and conditions of the chosen route. A category alone is insufficient. A purely personal dispute differs from a breach threatening the public interest, although one report may contain both. Record the assessment grounds and specific missing fact. Referring an ordinary complaint does not remove confidentiality duties.