Preparing information for an external report

1. Regulatory Concept & Core Standards

This video's topic is preparing information for an external report. By the end, you should be able to prepare clear, proportionate information for an authority. We will connect the information available, the criterion guiding the decision and the action that must be recorded. Follow the case and compare your answer with the proposed response. External reporting, retaliation protection and institutional reports have different purposes, actors and deadlines. This course applies the Croatian Act with its 2025 amendments. Demonstrations are fictional and send no real reports.

Useful information includes facts, timing, participants, knowledge sources and relevant documents. Distinguish suspicion from direct observation. The reporting person need not complete an investigation. Article 10 does not remove liability for a separate crime in acquiring information. Article 15 prevents processing manifestly irrelevant personal data.

Apply the following rule: Article 12(2) protects an initially anonymous reporting person where the protection conditions are met, their identity is later established and they suffer retaliation. Article 17 lists reporting-person details as part of a report. Distinguish anonymous submission, legal protection and the practical ability to communicate. Articles 14 and 16 restrict disclosure of identity and report information, subject to statutory exceptions and safeguards.

2. Practical Implementation & Procedure

Prepare a chronology and list of lawfully available documents. Explain the work-related connection where relevant. Check anonymity rules and required fields. Redact unrelated data where appropriate while preserving integrity and the ability to clarify. Before sending, confirm recipient and secure contact method. Before moving on, turn this procedure into a sequence you could explain to a colleague. Identify the first check, the action that depends on its outcome and the record that allows the decision to be reconstructed. Follow the sequence on screen and identify the point where an error would change the result.

3. Case Study & Compliance Action

A draft includes payments and unrelated colleagues' medical information. The person reviews attachments and selects only material supporting the concern. The account states knowledge limits without claiming certainty about who authorised the transaction. Now read the case carefully. Separate established facts from information you would still need to confirm. Do not add motives or events that have not been described. This distinction matters when choosing a response proportionate to the information available.

The exercise is as follows: Do more attachments always make a report more useful? Choose an answer and write one sentence explaining it. During the pause, compare your choice with the criteria we have just considered. Also think about the material you would retain to explain the decision later.

No. Relevance and integrity matter. Excessive data may expose people without helping the authority. Organise pertinent information, explain its source and state uncertainties without inventing conclusions.

One mistake to avoid is: sending unrelated sensitive information to appear more convincing.

Now apply the national rule to a second decision. The form always requires a name and identity document, but the page advertises anonymity. How should this be corrected?

First apply the national regime and define what the channel actually offers. Where identity is unnecessary, do not require it for technical convenience. Where it is a condition for a particular status, explain that before submission. Correct the fields and public information together while preserving material already received.