Retention, archiving and deletion

1. Regulatory Concept & Core Standards

This video focuses on how to apply retention criteria without confusing closure with erasure. Follow the sequence of decisions in the example rather than simply memorising a list. Notice who is involved, what information is needed and the expected result. These points help turn the content into a practice that another person can verify. A reporting case may contain data about the reporting person, people concerned and third parties. Data protection must accompany the whole lifecycle, from the form to archiving. This course addresses operational decisions. Legal bases and restrictions on rights require assessment of the specific processing.

Article 18 of the Croatian Act requires a register and preservation in a durable form under national documentation rules. It does not prescribe a universal five-year period. GDPR limits storage according to purpose and applicable legal grounds. An internal review date differs from a mandatory deadline. Litigation alone does not justify retaining all copies forever.

Apply the following rule: Article 18 requires a record of every report and preservation in a durable form under national rules on protection and processing of documentation. It does not establish a universal five-year period or justify indefinite processing of all personal data. Determine applicable documentation and archival duties and GDPR purpose and retention limits. Under Article 15, manifestly irrelevant personal data must not be collected and, if collected accidentally, must be deleted without undue delay.

2. Practical Implementation & Procedure

For each record type identify the rule, trigger, responsible person and review. Check specific documentation duties and relevant proceedings. Distinguish the original file, copies and evidence needed for another lawful purpose. Record a reasoned retention or deletion decision. Before moving on, turn this procedure into a sequence you could explain to a colleague. Identify the first check, the action that depends on its outcome and the record that allows the decision to be reconstructed. Follow the sequence on screen and identify the point where an error would change the result.

3. Case Study & Compliance Action

A case reaches an internal retention review date while related litigation is pending. The reviewer first establishes whether the date is an internal target or a statutory maximum. Any continued retention needs an applicable legal basis and a defined purpose. If the national maximum prohibits keeping the channel file, the team cannot simply suspend deletion because litigation exists; any separate use as evidence requires its own legal assessment. Now read the case carefully. Separate established facts from information you would still need to confirm. Do not add motives or events that have not been described. This distinction matters when choosing a response proportionate to the information available.

The exercise is as follows: Does reaching the originally planned date permit automatic deletion of everything? Choose an answer and write one sentence explaining it. During the pause, compare your choice with the criteria we have just considered. Also think about the material you would retain to explain the decision later.

No. Identify the rule and starting event, distinguish internal dates from legal limits, and check any applicable duty to preserve or erase. A pending dispute is not a universal extension. Record a lawful decision for originals, copies, attachments and access, with a review date where continued retention is allowed.

One mistake to avoid is: configuring a single deletion period without legally relevant exceptions.

Now apply the national rule to a second decision. The system deletes every case five years after receipt, regardless of the country and any pending proceedings. Is that appropriate?

No. Identify the local rule, starting event and any limits or extensions. A uniform schedule may delete records too early or retain them too long. Document the decision by category, include copies and define who reviews a suspension of deletion, rather than keeping everything indefinitely.