MAINSYSTEMS 
apply national criteria for using an external channel
1. Regulatory Concept & Core Standards
Today we will learn to apply national criteria for using an external channel. Throughout the video, consider the difference between knowing a rule and applying it to a decision. We will work through an example, identify a possible failure and develop a response that can be used at work. Authorities have different powers. Receiving reports, advising reporting persons, investigating breaches and collecting statistics are different functions. This course explains recipient selection and information preparation. Demonstrations use fictional data and send no real reports.
In Denmark, a person may report directly to an external scheme without generally having to use the employer’s internal channel first. The national scheme is a general external route, while special schemes have their own remits. Public disclosure has separate conditions under section 5(2). An authority’s internal employee channel is not automatically its external route for reports about others.
Apply the following rule: Den Nationale Whistleblowerordning, administered by Datatilsynet, is the general external scheme. Special external schemes also exist. A person may report externally directly without a general requirement to report to the employer first. Protection for public disclosure requires a separate assessment under section 5(2).
2. Practical Implementation & Procedure
Describe the subject and work-related connection. Read the official remit and relevant exclusions. Find the external procedure rather than a form for the authority’s own employees. Explain protection conditions under sections 5 and 6. An internal policy must not impose a general requirement to report to the employer first. Before moving on, turn this procedure into a sequence you could explain to a colleague. Identify the first check, the action that depends on its outcome and the record that allows the decision to be reconstructed. Follow the sequence on screen and identify the point where an error would change the result.
3. Case Study & Compliance Action
A person reporting a regulated-product concern finds the supervisor, an advice portal and the regulator's own internal channel. Shared branding does not make them equivalent. Before submitting, the person checks which receives external reports about supervised companies. Now read the case carefully. Separate established facts from information you would still need to confirm. Do not add motives or events that have not been described. This distinction matters when choosing a response proportionate to the information available.
The exercise is as follows: Is a regulator's internal channel always appropriate for reporting a regulated company? Choose an answer and write one sentence explaining it. During the pause, compare your choice with the criteria we have just considered. Also think about the material you would retain to explain the decision later.
No. The internal channel may concern work within the regulator itself. Reports about supervised companies need the competent external route. Check the official procedure description and national requirements before referral.
One mistake to avoid is: choosing a form solely by the institution's name.
Now apply the national rule to a second decision. An advice page is presented as the sole destination for every report. What check is missing?
The recipient's powers and role must be confirmed. Advice, external receipt, investigation and protection may belong to different bodies. Also check the national conditions for the selected route. User information must help people find the correct procedure without requiring steps that do not exist in law.