Module Learning Objective

recognise submission stages and preserve follow-up access

1. Regulatory Concept & Core Standards

This video focuses on how to recognise submission stages and preserve follow-up access. Follow the sequence of decisions in the example rather than simply memorising a list. Notice who is involved, what information is needed and the expected result. These points help turn the content into a practice that another person can verify. Authorities have different powers. Receiving reports, advising reporting persons, investigating breaches and collecting statistics are different functions. This course explains recipient selection and information preparation. Demonstrations use fictional data and send no real reports.

Completing fields, saving a draft and submitting are different operations. A demonstration must show confirmation and reference retention without real credentials or data. Portals differ in anonymity and dialogue. The journey must match the selected official procedure.

Apply the following rule: For this exercise, select the external channel of a competent authority for a report about a private-sector entity under the federal Law of 28 November 2022. Article 14 requires prompt acknowledgement within seven days of receipt, unless the reporting person expressly requests otherwise or there are reasonable grounds to believe acknowledgement would compromise identity protection. The competent authority provides feedback within a reasonable period of no more than three months, or six months in duly justified cases, unless a legal provision prevents it. Feedback and the final investigation outcome are separate. Keep the receipt date and reference, and use the selected authority’s published procedure to track the case. Federal public-sector, regional and community procedures have their own rules; this private-sector timetable must not be applied to them automatically.

2. Practical Implementation & Procedure

Use a mock-up with fictional data. Identify recipient, fields, attachments, confirmation and mailbox. Explain each status. Recording must stop before any real submission. Show a simulated receipt and secure storage. Check current screens before video production. Before moving on, turn this procedure into a sequence you could explain to a colleague. Identify the first check, the action that depends on its outcome and the record that allows the decision to be reconstructed. Follow the sequence on screen and identify the point where an error would change the result.

3. Case Study & Compliance Action

A user sees an uploaded document and assumes submission, although status remains draft. In another simulation submission succeeds but the follow-up code is lost. The demonstration corrects both errors and distinguishes case status from an automatic message. Now read the case carefully. Separate established facts from information you would still need to confirm. Do not add motives or events that have not been described. This distinction matters when choosing a response proportionate to the information available.

The exercise is as follows: Does a visible attachment prove that a communication was submitted? Choose an answer and write one sentence explaining it. During the pause, compare your choice with the criteria we have just considered. Also think about the material you would retain to explain the decision later.

No. Check submission status or the portal's confirmation. Keep reference and follow-up instructions securely. A draft or visible attachment does not establish receipt by the authority.

One mistake to avoid is: using real data in training recordings or submitting test reports to an authority.

Now apply the national rule to a second decision. The platform uses a fixed 90-day period for every country, starting when someone opens the message. Can this setting be retained?

Not without validating the local rule. Use the correct starting event and unit, distinguish acknowledgement from follow-up and allow only permitted extensions. Test receipt outside working hours, month-end dates and the responsible person's absence. Opening a message does not automatically change the legal date of receipt.

National Legal Framework: Loi du 28 novembre 2022, transposing Directive (EU) 2019/1937 of the European Parliament and of the Council on the protection of persons who report breaches of Union law.