Module Learning Objective

apply national criteria for using an external channel

1. Regulatory Concept & Core Standards

Today we will learn to apply national criteria for using an external channel. Throughout the video, consider the difference between knowing a rule and applying it to a decision. We will work through an example, identify a possible failure and develop a response that can be used at work. Authorities have different powers. Receiving reports, advising reporting persons, investigating breaches and collecting statistics are different functions. This course explains recipient selection and information preparation. Demonstrations use fictional data and send no real reports.

External reporting depends on national law, subject and territorial or sectoral competence. Some regimes allow direct choice, while others impose conditions. Public disclosure is a separate route. Organisations must explain correctly without adding unlawful barriers or guaranteeing protection regardless of route.

Apply the following rule: The Federal Bureau of Anti-Corruption, BAK, is the general federal external reporting body, without displacing specialist authorities. The law encourages considering the internal channel first where it can effectively resolve the issue. Do not treat that encouragement as a universal bar to external reporting.

2. Practical Implementation & Procedure

Gather essential facts and identify the subject. Check the recipient and any external-reporting conditions. Record relevant information about retaliation risk or expected ineffectiveness. Use current official contacts and distinguish consultation from a formal report. Before moving on, turn this procedure into a sequence you could explain to a colleague. Identify the first check, the action that depends on its outcome and the record that allows the decision to be reconstructed. Follow the sequence on screen and identify the point where an error would change the result.

3. Case Study & Compliance Action

A person reporting a regulated-product concern finds the supervisor, an advice portal and the regulator's own internal channel. Shared branding does not make them equivalent. Before submitting, the person checks which receives external reports about supervised companies. Now read the case carefully. Separate established facts from information you would still need to confirm. Do not add motives or events that have not been described. This distinction matters when choosing a response proportionate to the information available.

The exercise is as follows: Is a regulator's internal channel always appropriate for reporting a regulated company? Choose an answer and write one sentence explaining it. During the pause, compare your choice with the criteria we have just considered. Also think about the material you would retain to explain the decision later.

No. The internal channel may concern work within the regulator itself. Reports about supervised companies need the competent external route. Check the official procedure description and national requirements before referral.

One mistake to avoid is: choosing a form solely by the institution's name.

Now apply the national rule to a second decision. An advice page is presented as the sole destination for every report. What check is missing?

The recipient's powers and role must be confirmed. Advice, external receipt, investigation and protection may belong to different bodies. Also check the national conditions for the selected route. User information must help people find the correct procedure without requiring steps that do not exist in law.

National Legal Framework: HSchG (HinweisgeberInnenschutzgesetz), transposing Directive (EU) 2019/1937 of the European Parliament and of the Council on the protection of persons who report breaches of Union law.