MAINSYSTEMS
Decision summary
OpenWhistle has a strong price advantage. UNOVOX is justified when the organisation needs a broader management area with priorities, SLA, tasks, case files, reports and operational analytics visible before purchase.
Where UNOVOX is clearer
OpenWhistle publishes a low fixed price per organisation, unlimited employees, one configured form and internal management with code-based follow-up.
UNOVOX makes its Standard price, product screens and complete operational flow visible before contracting. The comparison below uses only information each platform makes public; unpublished points are not treated as shortcomings.
Practical comparison
| Area | UNOVOX | OpenWhistle — public information |
|---|---|---|
| Public price | €75/month annually (€900/year) or €90/month on monthly billing, with online contracting. | €22/month or €17.60/month annually (€211.20/year), plus VAT. |
| Reporting and follow-up | Staged form in any configured language, anonymous or identified reporting, code-based follow-up and two-way messages. | Anonymous reporting, attachments, two-way communication and code-based follow-up. |
| Case management | Statuses, priorities, owners, deadlines and SLA, tasks, attachments, auditable history, case files and reports. | Internal area, essential indicators, export and auditable record. |
| Configuration and scale | Unlimited users and unlimited languages, with categories, departments, extra fields, documents, appearance, dashboards and analytics. | Unlimited employees; 1 form, up to 5 recipients and 3 languages in initial configuration. |
| Best fit | Teams wanting a complete, visible product with predictable pricing and close support in Portugal. | Organisations prioritising an essential channel with a very low annual price. |
Choose UNOVOX if
- you want to see the public channel and reserved area working in the same demonstration
- deadlines, owners, priorities, tasks and history must be part of daily operations
- you value a published reference price and direct online contracting
- you need unlimited users and unlimited languages without constraining operational growth
Consider OpenWhistle if
price is the dominant criterion and essential management covers the requirements.
