MAINSYSTEMS
Different positioning
WhistleOn publicly presents a channel with a web page, web voice, WhatsApp and artificial intelligence, as well as training and launch materials. UNOVOX focuses its public presentation on the web form, code-based follow-up and internal management of cases, deadlines, history, statistics and reports.
Use the same scenario in both demonstrations and confirm how each step works for your team.
Comparison based on public presentation
| Area | UNOVOX | WhistleOn — public information |
|---|---|---|
| Intake | Staged web form, anonymous or identified reporting and code-based follow-up. | Web page, web voice and a WhatsApp/AI option. |
| Management | Status, priorities, owners, deadlines, messages, tasks, attachments and history. | Report management, tasks, action plans and anonymous communication. |
| Analysis | Indicators, trends, categories, priorities, SLA and workload distribution. | Configurable reports, a chart library and BI integration. |
| Configuration | Appearance, documents, categories, channels, departments, fields, deadlines and languages. | Visual identity, site and custom forms. |
| Pricing | A reference price is published on the pricing page; final scope is confirmed in a proposal. | Request current pricing and terms directly from the provider. |
What to confirm in a demonstration
- Submit an anonymous report and return to the process.
- Assign a case and change priority and status.
- Send a message and add a task or attachment.
- View a deadline and an alert.
- Review history and generate a case file.
- Configure a category, department and additional field.
- Receive security, privacy, hosting and exit documentation.
- Confirm pricing, support, implementation and renewal terms in writing.
