MAINSYSTEMS
Decision summary
UNOVOX makes purchase and operation easier to verify: it publishes pricing, shows the back office and demonstrates deadlines, tasks, history, analytics and reports. With Denúncia Eletrónica, the commercial offer and several operational details remain for the demo.
Where UNOVOX is clearer
Denúncia Eletrónica presents a digital channel focused on anonymity, confidentiality, retention and case follow-up, including written or voice-message reports.
UNOVOX makes its Standard price, product screens and complete operational flow visible before contracting. The comparison below uses only information each platform makes public; unpublished points are not treated as shortcomings.
Practical comparison
| Area | UNOVOX | Denúncia Eletrónica — public information |
|---|---|---|
| Public price | €75/month annually (€900/year) or €90/month on monthly billing, with online contracting. | On request; no public price table was identified. |
| Reporting and follow-up | Staged form in any configured language, anonymous or identified reporting, code-based follow-up and two-way messages. | Anonymous or identified reporting, written or voice format and history/status consultation. |
| Case management | Statuses, priorities, owners, deadlines and SLA, tasks, attachments, auditable history, case files and reports. | Confidential follow-up, access protection and retention; functional detail subject to demonstration. |
| Configuration and scale | Unlimited users and unlimited languages, with categories, departments, extra fields, documents, appearance, dashboards and analytics. | Offer aimed at public and private entities; customisation and conditions by proposal. |
| Best fit | Teams wanting a complete, visible product with predictable pricing and close support in Portugal. | Entities seeking a solution centred on electronic reporting and Portuguese legal context. |
Choose UNOVOX if
- you want to see the public channel and reserved area working in the same demonstration
- deadlines, owners, priorities, tasks and history must be part of daily operations
- you value a published reference price and direct online contracting
- you need unlimited users and unlimited languages without constraining operational growth
Consider Denúncia Eletrónica if
you prefer this supplier's commercial model and institutional approach.
