Prepare before publishing
- Identify who may use the channel and which matters it covers.
- Define alternative routes for emergencies, complaints and specific obligations.
- Appoint owners and establish rules for conflicts of interest.
- Configure access, communication, deadlines and documentation.
- Test anonymous and identified reporting journeys.
General EU framework: Directive (EU) 2019/1937. The obligation and precise procedure must be assessed under the national and sector-specific law applicable to each organisation.