MAINSYSTEMS
Decision summary
OpenWhistle has a strong price advantage. UNOVOX is justified when an organisation needs a broader management environment with priorities, SLA, tasks, dossiers, reports and operational analytics visible before purchase.
Where UNOVOX provides more clarity
OpenWhistle publishes a low fixed price per organisation, unlimited employees, one configured form and an internal management area with code-based follow-up.
Before contracting, UNOVOX makes its Standard price, product screens and complete operational workflow visible. The comparison below uses only information each platform makes public; an unpublished detail is not treated as a failure.
Practical comparison
| Area | UNOVOX | OpenWhistle — public information |
|---|---|---|
| Public pricing | €75/month when billed annually (€900/year), or €90/month on the monthly plan, with online contracting. | €22/month, or €17.60/month when billed annually (€211.20/year), plus VAT. |
| Reporting and follow-up | Step-by-step form in any configured language, anonymous or identified reporting, code-based follow-up and two-way messaging. | Anonymous reporting, attachments, two-way communication and code-based follow-up. |
| Case management | Statuses, priorities, owners, deadlines and SLA, tasks, attachments, auditable history, dossiers and reports. | Internal area, essential indicators, export and auditable records. |
| Configuration and scale | Unlimited users and unlimited languages, with categories, departments, extra fields, documents, branding, dashboards and statistics. | Unlimited employees; one form, up to five recipients and three languages in the initial configuration. |
| Best fit | Teams seeking a complete, visible product with predictable pricing and close support. | Organisations prioritising an essential channel at a very low annual price. |
Choose UNOVOX if
- you want to see the public channel and restricted area working in the same demonstration
- deadlines, owners, priorities, tasks and history must be part of daily operations
- you value a published reference price and direct online contracting
- you need unlimited users and unlimited languages without restricting operational growth
Consider OpenWhistle if
price is the dominant criterion and essential case management is sufficient for your needs.
