MAINSYSTEMS
Decision summary
UNOVOX is easier to compare without entering a sales process: its Standard price and operational screens are published. IGNOTO should be assessed when customised workflows or specific integrations are priorities.
Where UNOVOX provides more clarity
IGNOTO presents a configurable platform for companies and public institutions, with anonymity, notifications, deadline reminders and workflow and integration options.
Before contracting, UNOVOX makes its Standard price, product screens and complete operational workflow visible. The comparison below uses only information each platform makes public; an unpublished detail is not treated as a failure.
Practical comparison
| Area | UNOVOX | IGNOTO — public information |
|---|---|---|
| Public pricing | €75/month when billed annually (€900/year), or €90/month on the monthly plan, with online contracting. | Annual billing and 30 free days are advertised; the final price depends on the organisation and was not publicly visible. |
| Reporting and follow-up | Step-by-step form in any configured language, anonymous or identified reporting, code-based follow-up and two-way messaging. | Customisable channel with anonymous reporting and communication with responsible people. |
| Case management | Statuses, priorities, owners, deadlines and SLA, tasks, attachments, auditable history, dossiers and reports. | New-report notifications, deadline reminders and process management. |
| Configuration and scale | Unlimited users and unlimited languages, with categories, departments, extra fields, documents, branding, dashboards and statistics. | Custom fields, tailored workflows, API integrations and training available through configuration. |
| Best fit | Teams seeking a complete, visible product with predictable pricing and close support in Portugal. | Organisations anticipating a customisation or integration project. |
Choose UNOVOX if
- you want to see the public channel and restricted area working in the same demonstration
- deadlines, owners, priorities, tasks and history must be part of daily operations
- you value a published reference price and direct online contracting
- you need unlimited users and unlimited languages without restricting operational growth
Consider IGNOTO if
tailored workflows or API integrations are decisive requirements.
