MAINSYSTEMS
Decision summary
EQS has a much larger European presence and more options for multinationals. UNOVOX is a more proportionate choice for organisations in Portugal seeking euro pricing, simple contracting, local support and complete management without adopting a complex enterprise suite.
Where UNOVOX provides more clarity
EQS Integrity Line is a large-scale German platform with more than 80 languages, several product tiers and an advertised customer base in the thousands.
Before contracting, UNOVOX makes its Standard price, product screens and complete operational workflow visible. The comparison below uses only information each platform makes public; an unpublished detail is not treated as a failure.
Practical comparison
| Area | UNOVOX | EQS Integrity Line — public information |
|---|---|---|
| Public pricing | €75/month when billed annually (€900/year), or €90/month on the monthly plan, with online contracting. | Essential from £85/month; Professional from £170/month; Enterprise on request. |
| Reporting and follow-up | Step-by-step form in any configured language, anonymous or identified reporting, code-based follow-up and two-way messaging. | Anonymous reporting with dialogue, more than 80 languages and telephone-channel integration at Enterprise level. |
| Case management | Statuses, priorities, owners, deadlines and SLA, tasks, attachments, auditable history, dossiers and reports. | Standard management in Essential; permissions, real-time reports and greater configuration at higher tiers. |
| Configuration and scale | Unlimited users and unlimited languages, with categories, departments, extra fields, documents, branding, dashboards and statistics. | Hosting in Germany, more than 80 languages and approximately 4,000 advertised customers. |
| Best fit | Teams seeking a complete, visible product with predictable pricing and close support in Portugal. | International groups needing many jurisdictions, languages and a large-scale European platform. |
Choose UNOVOX if
- you want to see the public channel and restricted area working in the same demonstration
- deadlines, owners, priorities, tasks and history must be part of daily operations
- you value a published reference price and direct online contracting
- you need unlimited users and unlimited languages without restricting operational growth
Consider EQS Integrity Line if
multinational scale, the number of languages and enterprise controls are central requirements.
