MAINSYSTEMS
Decision summary
Canal da Denúncia has a clear advantage in published pricing. Choose UNOVOX when the decision also includes depth of management, priorities and SLA, history, dossiers, advanced statistics and a product demonstration — not only the cost of the channel.
Where UNOVOX provides more clarity
Canal da Denúncia positions itself on low pricing, with three annual plans indexed to the number of employees and advertised unlimited managers.
Before contracting, UNOVOX makes its Standard price, product screens and complete operational workflow visible. The comparison below uses only information each platform makes public; an unpublished detail is not treated as a failure.
Practical comparison
| Area | UNOVOX | Canal da Denúncia — public information |
|---|---|---|
| Public pricing | €75/month when billed annually (€900/year), or €90/month on the monthly plan, with online contracting. | €19.90/month for up to 50 employees, €29.90 for up to 100 and €35.90 without a limit, billed annually plus VAT. |
| Reporting and follow-up | Step-by-step form in any configured language, anonymous or identified reporting, code-based follow-up and two-way messaging. | Custom form, branding, multiple languages, notifications and advertised unlimited reports. |
| Case management | Statuses, priorities, owners, deadlines and SLA, tasks, attachments, auditable history, dossiers and reports. | Data export and automated reports; advertised unlimited managers. |
| Configuration and scale | Unlimited users and unlimited languages, with categories, departments, extra fields, documents, branding, dashboards and statistics. | Plans defined by employee count and different support levels. |
| Best fit | Teams seeking a complete, visible product with predictable pricing and close support in Portugal. | Organisations whose main criterion is minimising the channel's annual cost. |
Choose UNOVOX if
- you want to see the public channel and restricted area working in the same demonstration
- deadlines, owners, priorities, tasks and history must be part of daily operations
- you value a published reference price and direct online contracting
- you need unlimited users and unlimited languages without restricting operational growth
Consider Canal da Denúncia if
the lowest possible price matters more than demonstrable depth in case management.
