MAINSYSTEMS
Triage and classify
Organise by category, channel, department, status and priority.
WHISTLEBLOWING CHANNEL AND CASE MANAGEMENT
A secure channel for reporting people. Full control for the team that manages each case.
Receive reports, keep communicating with the reporting person and take every case through to a decision — in one platform.
From intake to decisionSee how the process connects the public channel to the team's work.
Public portalSubmit and track a report without creating an account.
Case managementStatus, priorities, owners, deadlines and history.
ReportsDocuments for management, investigations and audits.
From report to decision
A whistleblowing channel is a process, not just a form.
UNOVOX connects the experience of the reporting person with the daily work of the team that receives, reviews and documents each case. The organisation configures the channel; the platform keeps information and actions in one continuous workflow.
01 · INTAKE
People know what will happen before they begin.
The form divides the submission into clear steps: case description, additional information, attachments and optional identification.
- Categories and fields adapted to the organisation's context
- Anonymous or identified reporting
- Configurable public documents and visual identity
02 · FOLLOW-UP
Anonymity does not end the conversation.
The tracking code lets the reporting person return to the process without creating an account. The organisation can communicate with them while keeping the dialogue attached to the case.
- Check status without personal authentication
- Communication kept within the case
- Clear separation between the public channel and the team's restricted area
Configuration
The platform adapts to the organisation — not the other way around.
Unlimited users and unlimited languages, branding, public documents, categories, channels, priorities, departments, additional fields, deadlines and case assignment are managed in the settings area.
See all features
NEW · AI AGENTS
Assign categories. AI Agents investigate. The manager validates.
Define one or more AI Agents and choose which report categories they manage autonomously. All information gathered remains subject to final validation by the platform manager.
- Autonomy configured by category
- Autonomous investigation and management of covered cases
- Mandatory final human validation
Investigation by categoryNew feature
01Category assignedThe manager defines the AI Agent's scope.
→
02AI AgentInvestigates and organises information autonomously.
→
03Manager validationThe final decision remains human.
Team workflow
What happens after a report is received.
Each case brings together classification, ownership, priority, messages, tasks, attachments, reminders, related cases and history. The team can see what changed and prepare documentation from the recorded data.
Assign responsibility
Associate the case with its owner and monitor the distribution of work.
Control deadlines
Define transition deadlines and make cases requiring attention visible.
Document decisions
Keep actions and changes in the history and generate reports for a period or a specific case.
05 · ACCOUNTABILITY
Operational data ready for management reporting.
The platform provides annual and periodic reports, case dossiers and audit logs. Statistics help analyse volume, status, priorities, categories and resolution times.
Explore the management areaDIRECTIVE (EU) 2019/1937
Useful content for decisions and implementation.
Our knowledge centre separates legal information from commercial claims. Each guide identifies official sources and the date of its latest review. The content is informative and does not replace legal advice.
GUIDE
Who should establish a reporting channel?
General criteria, public organisations and covered sectors.
DEADLINES7 days and 3 months
What the Directive provides after a report is received.
DECISIONInternal and external channels
The role and general framework of both reporting routes.
IMPLEMENTATIONChannel documentation
Policies and procedures that help operationalise the process.
Main source: Directive (EU) 2019/1937 — EUR-Lex.
See the platform applied to your process.
Explore the public channel, case management, configuration and reports in one complete workflow.